Subscribe to our FREE Newsletter, or Telegram and WhatsApp channels for the latest stories and updates.
If you’re a Malaysian who regularly crosses into Singapore and is wondering why your Sumbangan Tunai Rahmah (STR) application got rejected, here’s why.
Deputy Finance Minister Liew Chin Tong took to Facebook recently to address questions from Johor Bahru residents about the eligibility criteria for Malaysia’s targeted cash assistance programme.
The short answer?
If you’re crossing the border eight times or more a month, the system assumes you’re working overseas—and that disqualifies you from STR.
But there’s room for appeal.
What is STR?
STR is Malaysia’s targeted cash aid scheme for citizens, with cash aid ranging from RM100 to RM500.
It’s part of the government’s “we take care of our own” approach—basically, financial help for Malaysians who need it.
But here’s the thing: the government also has a responsibility to taxpayers to make sure the money goes to the right people.
To ensure that, authorities cross-check data from multiple agencies—including immigration records—to verify applicants’ information.
Only citizens who meet the eligibility criteria, including residing in Malaysia, are entitled to receive the aid.
The programme is managed by the Inland Revenue Board of Malaysia (LHDN).
Why Some Malaysians Got “Rejected”
Liew clarified that STR applications weren’t exactly “cancelled” for frequent cross-border travellers.
Instead, they were marked as “Not Qualified” under Reason Code 31—which applies to applicants or their spouses who reside, work, or study abroad.
Here’s how the system works:
1 to 7 border crossings per month: Still considered reasonable for temporary matters like medical treatment, emergencies, short-term assignments, or family affairs.
8 or more crossings per month: Interpreted as spending significant time abroad—essentially, working overseas. The assumption is that the person is commuting weekly.
But What About Logistics Drivers?
Liew acknowledged that some Malaysians genuinely need to cross the border frequently for legitimate reasons.
For example, someone working as a driver for a local logistics company might need to enter Singapore multiple times a week—but they’re still based in Malaysia.
The Madani Government, he said, is always open to feedback and willing to consider appeals.
Malaysians affected by this policy are encouraged to file an appeal.
The good news? Appeals are open throughout 2026.
Liew, who is also MP for Iskandar Puteri and DAP Strategic Director, emphasised that the government wants to ensure aid is distributed fairly, accurately targeted, and reaches those who truly need it.
So if you think you’ve been wrongly flagged, don’t just accept it—appeal.
View on Threads
READ MORE: Opposition Promises RM500 Cash Per Month Instead Of “Restrictive SARA”
Share your thoughts with us via TRP’s Facebook, Twitter, Instagram, or Threads.
